Terms of service

Terms of Service

Overview

This website is operated by Kouwon. Throughout the site, the terms “we,” “us,” and “our” refer to Kouwon. Kouwon offers this website, including all information, products, services, and features available through this site, to you subject to your acceptance of these Terms of Service.

By visiting our website or purchasing from Kouwon, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or purchase our products.

Products and Pricing

We make every effort to display product descriptions, images, colors, sizing, and pricing as accurately as possible. However, colors may appear differently depending on your device or screen settings.

Prices are listed in U.S. dollars unless otherwise stated. Kouwon reserves the right to change product prices, descriptions, availability, and other information at any time without prior notice.

Orders

Submitting an order constitutes an offer to purchase. Kouwon reserves the right to refuse, cancel, or limit an order when necessary, including in cases of suspected fraud, pricing errors, inventory or production issues, or other circumstances that may prevent us from fulfilling the order.

Because our products are made to order, production begins after an order is placed. Orders cannot always be changed or canceled once production has begun.

Payments

Payment must be received before an order can be processed. By submitting payment information, you represent that you are authorized to use the payment method provided.

Shipping

Shipping options and applicable charges are displayed during checkout. Please refer to our Shipping Policy for additional information regarding processing, shipping, tracking, delays, and incorrect shipping information.

Returns and Refunds

Returns, refunds, replacements, and order issues are handled according to our Return and Refund Policy. Because our products are made to order, we generally do not accept returns or exchanges for incorrect size, color, change of mind, or other reasons unrelated to a product or fulfillment issue.

Intellectual Property

All content on this website, including but not limited to logos, designs, graphics, photographs, product images, text, names, and other materials, is owned by or licensed to Kouwon and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or otherwise use Kouwon content without our prior written permission.

Prohibited Uses

You agree not to use this website for unlawful purposes or in a manner that could damage, disable, overburden, or interfere with the operation of the website or the experience of other users.

You may not attempt to gain unauthorized access to our website, accounts, systems, or data.

Third-Party Services

Kouwon may use third-party services and providers to operate the store, process payments, produce products, and fulfill orders. These services may have their own terms and policies.

Disclaimer

The website and its content are provided on an “as available” basis. While we make reasonable efforts to keep information accurate and current, we do not guarantee that the website or its content will always be complete, accurate, uninterrupted, or error-free.

Limitation of Liability

To the fullest extent permitted by applicable law, Kouwon will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Changes to These Terms

We may update these Terms of Service from time to time. Changes will become effective when posted on this website. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.